Thinking Possibilities

As leaders, one of the most important things we do is think.  We think about our followers, about mentoring and growing other leaders, about the future of our business or our team.
Our thinking becomes dangerous when we start thinking in terms of limitations. When we think in absolutes.  When we think with what’s called a “Lack Mentality”.
It’s been proven time and time again;  limited thinking leads to limited results.
When we think in possibilities however then answers and solutions come to us.
Ken Blanchard once said,
If you want to go places you have never gone before, you have to think in ways you have never thought before.
Possibility thinking leads to the creative.  It opens up new avenues and new solutions and allows you to be a more effective leader for your team.

Solutions Through Possibilities

Mr. Hollands Opus - Mr. Holland teaches musicIf you ever saw the movie, Mr. Holland’s Opus, starring Richard Dreyfus as music teacher Glenn Holland you would see an excellent example of this.  Mr. Holland is trying to write music and dreams of creating a world renown piece.  To pay the bills, he takes on a job as a high school music teacher and  faces challenge after challenge with the students and even his own child, who is born deaf.

Where others saw absolutes and insurmountable circumstances, Mr. Holland instead looked for possibilities.  His passion for music and his desire to share that passion with others led him to think of unique ways to make things happen and achieve success.  He finds creative ways to reach students and inspire them and even devises a way for his deaf son and other hearing impaired people to enjoy music through lights.
The end result was the lasting impact that Mr. Holland had on the people he influenced.  He led them places they didn’t think they could go.

How We Can

As a leader, the responsibility we have as well is to lead people where they don’t necessarily think they can go.  To do that, we have to be willing and prepared to explore possibilities and seek creative solutions in pursuit of our vision.
[snaptweet]When our vision and our passion join, we see hope.  But when we think HOW WE CAN instead of “CAN WE”, then we create possibilities to bring our vision to reality.[/snaptweet]

Here’s some things to help open you up to possibilities:

  1. Be a positive thinker –  Many think positive thinking is just sticking your head in the sand, but actually a positive thinker looks for possibilities.  They look for how they can get the best out of every situation.
  2. Remember WHY and HOW – Question things a lot.  Ask questions like “how can we be more effective?  How can we serve our customers more efficiently?  How can we improve our profitability?”
  3. Avoid the Impossible Thinkers – The consultants and experts that tell you it can’t be done, that its impossible to reach your goals or objectives.  There are always possibilities and we want to look for those instead of what we can’t do.
  4. Think “AND” instead of “OR” –  We limit our thinking by creating exclusionary choices.  We can do this or have that.  Why not look at how can we do this AND have that?  How can we improve customer service AND increase profitability?  Thinking that way helps us come up with creative solutions that are more effective for our organization.

What possibilities will you open yourself up to today?

The Animal Nature of Nurture

One of the benefits of living in Central Florida is all the attractions around here.  One of the attractions, of course, is Sea World.  Sherry and I love to watch the animal trainers work with the animals at Sea World. It’s really interesting how they can do so well with it.  There seems to be a very special relationship with the animal and many a trainer will tell you exactly that.
Recently I discovered how they are able to work with them so effectively.  When an animal trainer is going to work extensively with an animal, it is critical during a developmental time that the trainer spend one-on-one time with the animal.
  • They will feed the animal
  • They make physical contact
  • They talk to the animal and encourage it.

This nurturing, one-on-one time allows the animal and the trainer to build reciprocal trust.  The reciprocal trust and the nurturing that allow the trainer and animal to be able to work together effectively and safely.

The Human Nature of Nurture

As humans, we aren’t any different.  We need nurturing ourselves.
  • We are all desperate for people to recognize that we are significant
  • We want them to recognize that we have an impact.
  • We want them to encourage us
  • We want them to guide us.

We all need that.

Giving Nurture

The flip side is that we all have the ability to nurture other people, it doesn’t come out naturally.  It has to be intentional and it has to be developed over time.
Why would I want to bother to do that in a business environment or as a leader?
When we are able to nurture people, we are able to connect with people.  When we can connect with people, we can build our influence with them.  When you can build our influence, then you can help them get the most out of themselves.  That’s what we want to able to do as a leader or businessperson: get the most out of others.
[snaptweet]”People don’t care how much you know until they know how much you care.”[/snaptweet]
John Maxwell

Here’s some things you can do to build those nurturing relationships:

  1. COMMIT TO PEOPLE – you have to be committed to their development.  It doesn’t mean you are an enabler, it doesn’t mean that you take over their lives; it simply means that you provide the circumstances and that you are committed to helping them help themselves if they are willing to take the steps to go in the right direction.
  2. BELIEVE IN PEOPLE – If you don’t believe that they can become better or that they can achieve greater things, then you are not going to be able to get anything out of them because that belief will show through.  Whether you believe they are worthless or believe they are worthwhile, it will show through in everything you do.
  3. GIVE WITH NO CONDITIONS – Pour yourself into them and do it without setting any conditions.  A lot of people thing that giving is a reciprocal thing; I do something for you and you do something for me.  No conditions here.  Go in and pour yourself into them simply because you want to see them get the best out of themselves.  You will benefit in the long-run but you can’t go into it with the expectation of a tradeoff because there isn’t necessarily going to be one.

Doing Right Means Making Right Decisions

Hard Decisions

choicesIt seems one of the most difficult and terrifying things we do as an individual or a manager of an organization is make decisions.  In the background is this agonizing thought that somehow the decision we make is going to send us or our organization irrevocably in the wrong direction and it will lead to disaster.  As we mature over time, we find that it’s just not true; we will almost always find a way to recover.  But we can all learn to be better decision-makers.
First understand that generally there are three categories of decision-makers who make mistakes.
  1. Snap Decision-makers who take immediate action because they think they need to act quickly without exploring options or gathering information.  Sometimes that works and sometimes it doesn’t.  When it doesn’t work, it can be disastrous.
  2. Deliberative Decision-makers want to make sure they have explored all the options and want to make sure they have ALL the information before they make a decision.  The problem is you will NEVER have all the information and often if you deliberate too long you can miss valuable opportunities.
  3. Never Decision-makers are ones who because decision-making is so hard don’t ever make a decision.  Of course, the fallacy in that is that not making a decision IS a decision and one that almost ALWAYS leads to disaster.
Inability to make decisions is one of the principal reasons executives fail. Deficiency in decision-making ranks much higher than lack of specific knowledge or technical know-how as an indicator of leadership failure.
-John Maxwell

The good news is that there are ways to make better decisions and make them faster and easier.  It will never be easy, but it can be easier.  And it starts with applying three keys.

  1. KNOW YOUR CORE VALUES – here’s a tip: if they aren’t written down somewhere, you don’t really know your core values.  You want to have them written down where you can refer to them again and again.  This is the foundation of what you stand for.
  2. FOCUS ON YOUR PURPOSE OR INTENT – Either as an individual or as an organization.  When you look at the options of a decision, you will examine each as to how they match up to BOTH your core values and your intent or purpose.  If they don’t match up to both, it is probably not the right option for you.
  3. SEEK WISE COUNSEL – Line up beforehand people whose opinions you trust and will allow you time to ask them questions and will ask you questions in return.  They will give you perspective and help you consider options.  THE DECISION IS STILL YOURS TO MAKE, but wise counsel can help guide you to making better decisions.

Are You in a Zombie Workplace?

Okay, it’s a little dramatic but it also brings to light a growing trend in the business world today.
Crashing economies, cutbacks, layoffs, and uncertainty leads people to become less engaged in the workplace.
Last year, I wrote about a Forbes magazine article that quotes a Gallup survey stating that over 70% of U.S. workers are less engaged in the workplace.
70%!
If that doesn’t shock you, it should!  If you are a small business owner with employees, it should also scare you.

Your Business is in Danger

Engaged TeamAs a business owner, you are especially vulnerable to the consequences of dis-engaged employees.  Teams grow divisive; managers treat employees badly; employees treat each other and customers badly; office theft goes up; productivity goes down drastically.
These people come and they go, they do the 9 to 5, they grow through the motions and do the minimum work to get by, and are not fully engaged.
Everyone loses.
LEADERS are to blame.
Everything Rises and Falls on Leadership -John Maxwell

Six Rules of Engagement

If you are a leader in your environment, here’s some things you can do to fix that and help prevent the zombification of yourself or your employees.
  • KNOW YOUR SELF – Too many times, people don’t realize THEY are the problem.  You have probably worked for a leader who blames lazy employees, ethnic, racial, or generational cultures, bad economies, and a myriad of other reasons for why things aren’t going well.  If you are a leader and your people aren’t following, YOU are the problem.  Fix it.
  • GROW YOUR SELF – This is how you fix it.  You can’t change them, you cannot change things like the economy or anything else beyond your control.  What you can do is change YOU.  Learn to become more optimistic, learn to develop the characteristics that you are seeking in employees.  When I was a manager, I used to brag about how I made a point of hiring people better and smarter than me.  That was so wrong.  I couldn’t possibly do it.  You attract what you are, not what you wish.  If YOU grow, you’ll find yourself getting the kind of people you desire.
  • KNOW YOUR PEOPLE– Connect with them.  It’s through relationships that people build trust, respect, and more like they are a part of things when they feel connected with you.  When you can answer the three questions everyone asks in virtually ANY kind of relationship, then you can connect and influence them and they will become engaged.  The three questions you must answer are:
    • Do you CARE for ME?
    • Can you HELP ME?
    • Can I TRUST YOU?
  • FOCUS ON THE STRENGTHS – Yours and the people you work with.  Focus on how you can best use the strengths they have to compensate for your weaknesses and help accomplish the company’s goals.  That’s what a TEAM is all about.
  • REWARD THE BEHAVIORS YOU WANT – Not a lot of people do this.  They spend more time rewarding they don’t like, but you want to spend time rewarding the behaviors you desire.  Empower people, trust people, encourage people to accomplish the things you want them to do.
  • TAKE IMMEDIATE ACTION – when necessary; which is not the same as impulsive action.  Don’t react impulsively, take the time to think about the appropriate response and then take the action now.  People will respect you more for taking considered, decisive  immediate action than if you hem and haw or you are impulsive.

What are some ways you have seen organizations engage their employees?

Fortune Filled

Our lives are filled with references to fortune.  The popular game show Wheel of Fortune, of course.  The infamous rainbow and the pot of gold at the end, guarded by a Leprechaun.  We have our dreams of fame and fortune.
fortune cookieWhen I was younger we used to play a game with fortune cookies at oriental restaurants.  Perhaps you played it too.  You would read your fortune out loud to everyone and then add the words “..in bed!” to the end.   So “You will have great unexpected good luck” became “You will have great unexpected good luck IN BED.”  Silly, but fun and funny, especially at the age when anything having to do with sex was funny.  It did, however, have a way of shaping perspective.
The Dictionary has two definitions of fortune; one is
“a large amount of money or assets”
but the other is
“chance or luck as an arbitrary force in human events”
We often rely on the latter to give us the former.  In other words, we often rely on chance or luck to give us our fortune.
I am reminded of the story of the man who spends him time praying every day to win the lottery.
Please just let me win the lottery!  I won’t ask for anything else!
Every week he wouldn’t win and every week he would pray.  He became more frustrated as time went on and finally in exasperation he prayed again,
I have prayed and prayed to win the lottery. Why won’t you let me win the lottery?
Then a voice boomed out,
Meet me halfway – buy a ticket!
Two sayings stick in my mind about fortune that I think says everything you need to know.  The first is from Cervantes
Diligence is the Mother of Good Fortune
and the other is that
Fortune Favors the Bold

Here’s some tips to help you reach your fortune:

  • DON’T RELY ON FORTUNE OR LUCK – Reject the second definition of fortune.  Don’t live by chance.  Don’t allow the course of human events to determine when you will get your fortune or what kind of fortune you will have.
  • DEFINE WHAT YOUR FORTUNE IS – for some it is a whole lot of money but it can something else for others.  When I counsel people I will ask them what one of their business goals are and they almost always answer “make more money!”  So, $1 more is good?   You need to define how much is more. What do you want to accomplish? There is fortune to be found in many things rather than just money.
  • KNOW HOW TO GET THERE – Define the path to reach your fortune.
  • DAILY DILIGENCE – Working daily to move closer to your goals or your fortune. Keep doing positive things to move closer to your goals every day.

It’s not that these things will make the wheel spin in your favor; it’s that you will discover you don’t need the wheel!

What do YOU think?