Why Leaders Are Learners – Part 3

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Rich Leaders and Learners

Tim Sanders was the third speaker at the L2:Learn-Lead event on October 10, 2014. Tim was the “Maverick CEO” of a company called NetMinds and is a former Yahoo executive and a noted author and speaker.

Tim’s emphasis was on People-Centric Tools for Leadership. Here are some notes from his talk at L2.

Talking about purpose, he remembered a book he read titled Working the Room by Nick Morgan. Nick said that the only reason for giving a speech was to change the world.

If you don’t want to change the world, then get off the stage. -Nick Morgan

Success is not a destination, it is a direction: FORWARD.

The Modern Leader Needs to be Able to Lead With

A Clear Mind

To Unclutter and Clear Your Mind

Reduce your sources of information. Own the first 45 minutes of your day and avoid email and social media. Spend the time in devotion and reflecting on someone who helped you in the past and think of someone who will help you.
Create a culture in the workplace that is upbeat and hopeful and action-oriented. Remember that culture is a conversation about how we do things around here.
A Clear Mind is an educated mind. READ DAILY books and periodicals of significance that help you grow.
Remember if you let your calendar get full you will be an ineffective leader. You need time to think; to be curious.

Curiosity didn’t kill the cat, it killed the competition. -Sam Walton

A Creative Tendency

Most issues in a company are design issues, not people issues and need creative solutions
He has found that highly successful salespeople have creative projects within their life.
- Creativity = Problem Solving
Make NEW mistakes
Trust people
Policy is the scar tissue of an organization.

If you have to rely on policy, you need a corporate cultural change.

A Compassionate Way

You can only effectively lead those you love.
Treat everyone like family

Mentorship is a program of highly effective leaders, not HR

Learn to listen without power – give empathy

What I like about Tim Sanders is that I believe he “gets it”. Tim has learned that motivating through fear, dismissal, and non-emotional focus just doesn’t work for any extended period of time. Either people burn out or they become totally disengaged.

Work is personal.

You can’t spend 1/3 or more of your day in one place and not have it be personal. As a result, the rest of our lives are influenced by what happens at work and what happens at work is influenced by what’s happening in the rest of our lives.

If you want to create sustainable productivity and empowering employee engagement, as a leader you must spend time learning about your people. Their hopes, their dreams, their fears. You don’t have to solve their problems, in fact if you do then you are doing them a disservice; but you do have to know where they are and what’s going through their minds.

That’s how a modern leader achieves success.

What do you think? Is there a “fine line” between relational leading and task-orientation? What would be your two-word theme for how you lead?

Why Leaders Are Learners – Part I

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Leaders Open Doors

This past Friday, Oct. 10, was the inaugural L2:Learn-Lead event that was simulcast around the world. I had the privilege as a Founding Partner in the John Maxwell Team to be a host for the one of the simulcast locations. While many were in attendance, many could not make it or did not make it. I wanted to share with you some of the great content and knowledge shared with us at this fantastic event.

John C. Maxwell was the first (and last) speaker. In his first talk, he shared ideas from his new book Good Leaders Ask Great Questions. Here are some bullet points I gleaned:

Leaders make great connections through questions
Leaders open doors through questions, sometimes doors that would not have opened any other way.

You are only a few questions away from achieving your dream!

Questions let you direct the conversation.

John Maxwell encouraged everyone to find great people who do what they want to do or are what they want to be. He mentioned getting his start the same way and listed some questions for you to ask great people to truly learn from them.

What is your greatest lesson?
What are you learning now?
What has been your greatest failure?
Who do you know that I should know?
What have you read lately?
What have you done that I should do?
How can I add value to you?

Learning to ask questions helps leaders get answers. They help us to DISCOVER! We discover the concerns others have, we discover what things they care about, what their dreams are. When we know these things, we can help them grow and from that our influence grows. Then we can lead them more effectively.

In the next post, I will outline some points from Linda Kaplan Thaler. In part 3 it will be from Tim Sanders talk, and then finally in part 4 the second teaching by John Maxwell.

What are your thoughts about leaders and questions? Have you used questions effectively? What are some questions you ask consistently?

How to Be a “With Me” Leader

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Bringing People Alongside You is Crucial

Years ago, Stanley Ott wrote a book called The Joy of Discipling. If you are faith-oriented, I recommend it. Not a long book but definitely a powerful one.

In the book, Ott describes the premise of discipling (teaching or guiding) others is through a “With Me” approach. Bringing them along with you but also walking along with them; for the journey is not for one person but for both of you. Along the way, both of your grow.

As a leader, your objective is not to be out front; it’s to be beside. It’s not to say, “I have all the answers“; it’s to say “Let’s find the answers together.” It’s the challenge to bring them along with you on your journey, yet at the same time exploring their journey as well.

That’s critical because if the relationship only benefits you, the other person is gonna lose interest. A leader helps others get where they are going while also showing the way to where that person is going. It means you have to care for them, want to know their life story. It means wanting to know where they have been and, even more so, wanting to know where they want to go. And at all times, being a leader requires having someone with you. Otherwise, all you are doing is taking a lonely walk.

[snaptweet]”If you think you are a leader and there is no one behind (or beside) you, then you are just taking a walk!” -John Maxwell[/snaptweet]

So the objective is to always have someone with you, even as you learn. Discovery as a team or group is so much more productive and rewarding.

Who are you bringing beside you? Are you helping them on their journey, or just dragging them along on yours?

Six Keys to Happiness and 24 Hours of Happy

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Cuz I’m Happy!

You have mostly certainly heard it and perhaps seen it. The song from the movie Despicable Me 2 called Happy.

The song from Pharrell Williams became enormously popular. The video went viral on the Internet and there is actually a 24 hour music video web site called 24hoursofhappy.com. Go there and watch at any time of day or night. The site automatically detects your local time and cues up and plays a video of someone dancing and li

p syncing to the song. Different person and different surroundings depending on the time of day. It’s a neat little diversion.

What Makes Happy

When I ask people what they really want in life or in business, I hear a lot of the standard replies. “I’d like a better career”, “I’d like to make more money” (hear that one a lot), a better car, a better house, sometimes it’s even “if only I could find the person of my dreams”.

We have a tendency to assign our happiness out to other things and other people as if someone else or something else is responsible for our happiness.

Even when we know, or think we know, what we really need to be happy we let other things get in the way. We live in a world of instant gratification and so we sometimes take what’s right in front of us instead of what we really want or need to find our happiness.

Zig Ziglar said it best,

[snaptweet]The chief cause of failure and unhappiness is trading what we want most for what we want right now.[/snaptweet]

It’s Your Job

We have to take responsibility for our happiness. We need to take the necessary actions to achieve that happiness.

[snaptweet]Happiness comes in your reaction to the circumstances, not the circumstances themselves.[/snaptweet]

Work towards the happiness that you truly desire.

Take Responsibility for Your Happiness – Don’t try to delegate your happiness out to someone or something else. You and you alone are the determinant for your happiness.
Set the Right Priorities to Move Towards Happiness – We let things of the day interfere but when we understand what our priorities are, then that helps us make the decisions to stay on target and moving in the right direction. It creates focus.
Be Positive in Your Daily Outlook – Things happen every day that can be potentially negative. The positive thinker tries to find the good or benefit in every situation. It’s not sticking your head in the sand, it is simply refusing to anguish over what we don’t have and work with what we do have to create the best possible scenario.
Make Gratitude a Daily Practice – There is both research and anecdotal data suggesting again and again that a regular dose of gratitude leads to a happier life. In the face of all that, we often fail to show gratitude for what we have, instead focusing on what we don’t have. Each day, for thirty days, write down at least one thing for which you are grateful. It must be a different thing each day. That will build the habit of gratitude thinking.
Nurture Relationships – Happiness is built when we are in relationship with other people. Not one of us on the earth is built to be a hermit! We are made for relationships. That does not necessarily mean romantic relationships, but valuable friendships and even acquaintances that build us up and care for us.
Be in the Moment – Focus on the now. When we look back at what was or spend too much time hoping tomorrow is better, we fail to appreciate or fully leverage the moment we have right now. Wherever you are, be there with your heart, mind, and soul.

So, what’s your action plan? How are you going to move towards happiness? Share your thoughts here.

Listen Up! Leading Through Better Listening

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Talking is Not Listening

Have you ever been involved in a conversation and then 10 seconds later you couldn’t remember what they said or even if what they said was significant? It’s not uncommon; in fact, it happens to all of us on a regular basis every day. We hear, but we don’t really listen with the intent to understand or attach any significance to what is going on. But a little active listening can go a long way towards building successful relationships.

One of the biggest hurdles we have in communicating with others is when we fool ourselves into thinking that communication has actually taken place. We talk and we talk; we are pretty sure that we have gotten through, mostly because we have made sure we got our say in. And then we may listen – or more accurately we hear but we don’t really listen because we are busy formulating our response or we have simply moved on to the point we want to make.

Stephen Covey once observed that

most people don’t listen with the intent to understand, they listen with the intent to reply.

Our Own Agenda

Too often we are concerned with our own agenda than we are with achieving any kind of understanding in a communication.

As leaders, one of the most important things we do; whether we are a leader in the workplace, a leader in the community, or a even a leader in our home, one of the most important things we do is listen to others to achieve understanding. When we do that, we can help others reach their goals. When we help others reach their goals, then our goals become possible as well.

[snaptweet]Nothing shows love, respect, and esteem more than a careful listening ear. When we listen with others, we treat them with esteem and we able to achieve more because we build better relationships.[/snaptweet]

So here’s a few things that will help you become a more active listener today and achieve better results:

LOOK AT THE SPEAKER – I’m easily distracted and will be engaged in conversation while looking at a computer screen or something in the distance that has caught my eye. You need to take the time to focus on the person and you can do that easiest when you are looking at them.
DECIDE NOT TO REPLY IMMEDIATELY – Often we are too busy formulating a response to really hear what is being said. By deciding not make an immediate response, you free yourself up to listen and understand.
KEEP YOUR EMOTIONS IN CHECK – Once our emotions take over we often shut down and we are too busy reacting emotionally to really hear what is being said. The more you control that, the more you can listen to really understand before you respond.
ASK QUESTIONS – Even if you think you know what they are going to say, asking questions can help clarify things.
PROVIDE FEEDBACK TO UNDERSTAND – Paraphrase what the speaker has said and put it in your own words to ensure that there is shared meaning. If you got it wrong they will correct you and if you got right they will confirm it.

Chances are you have a meeting or will interact with someone today. Pick one activity to work on; for example, focus on looking at the speaker and dropping distractions. See how it works. How did it work for you?