Team Success Depends on Everyone

Chef cooking over a fire. A good chef knows how to use each ingredient for the best dish. team success.WARNING! DON’T READ THIS WHILE YOU ARE HUNGRY! There are going to be a lot of food references here but they all have a point. It leads to what it can teach us about team success.

You ever watch any of the cooking competition shows on television, like Iron Chef America? In that particular show, chef contestants are given the same set of ingredients and asked to make a meal. Not just a dish – a meal. Oftentimes, the ingredients they are given to use will seem totally mismatched with one another. Yet they are required to use each and every ingredient. They can add but they can’t subtract. A judging panel evaluates them on taste and how they incorporate everything.

Sometimes the chefs find it challenging incorporating all the ingredients into the meal. They may barely use one item and overuse another. And when that happens, they are marked down for it in the final result. The winners are usually the ones who effectively utilize each ingredient for optimum taste and contrast.

The Leader As Chef

In much the same way, as leaders we know that our greatest team success comes when we utilize everyone on the team. If we are lucky, we had a say in who exactly is on our team. We were able to hand pick them and choose them for the special talents and skills they can lend to the effort. It’s a beautiful thing when that happens.

On the other hand, more often than not we are like the Iron Chefs. We are given the team members and told to make something out of it. We might be able to add but we can’t subtract. So we have to figure out how each team member can best contribute to team goals. Our success depends on finding the right combination.

And it’s important that your team members understand that as well. The more they understand the importance of inclusion and the value of each team member, the better they can appreciate what each person brings to the table.

Potatoes and People

potato with straw hat and glasses in a pile of golden french fries. Use uniqueness for team success.Here’s a cool exercise you can use with your team or with a group of leaders to help them understand inclusion.  I learned this with leader training we use for teaching Boy Scoutsto be effective leaders. Try this sometime as a lead-in to a meeting or as an exercise in a training session.

  1. You are going to buy a bag of potatoes (or gather rocks) and call your team or company together.
  2. Hand each of them a potato (make a very solemn occasion of it.  adds to the fun!)
  3. Send everyone off by themselves for a couple of minutes and tell them to get to know their potato. They want to examine their potato and notice all of its unique characteristics. Give it a name if they wish.
  4. When they gather back, you are going to ask each of them to introduce their potato to rest of the group.  They can have a lot of fun with this – that’s all part of it. But they need to describe their potato as completely as they can, including its uniqueness.
  5. After everyone has introduced their potato to the group, collect all the potatoes back in a bag and then randomly redistribute them.  Then challenge everyone to find their unique potato.
It will be a lot of fun, but they will also learn something about Inclusion.

Using Both Diversity and Inclusion

We hear a lot about Diversity and Inclusion these days but they don’t naturally go together in most organizations.

Leaders learn to use diversity and inclusion for team success.

Diversity is all about recognizing and celebrating the differences in each of us.  No two potatoes are exactly alike; they have different shapes, different sizes, different textures and skin colors, and even the placement of the eyes. Yet each one is still a potato and still useful.

Inclusion means I can bring two or more potatoes together and even though each is a different size and shape and color; when I put them together they make a tasty meal.  With inclusion in the workplace, we take the differences in each of us; the different skills sets and strengths, different backgrounds and attitudes, and we learn how we combine them together to be most productive for the team or the organization.
Many organizations practice diversity (mostly as a public relations mandate) but don’t practice inclusion.  That’s a waste.  It’s a waste of human resources, financial resources, and time.
Why spend the money hiring and training someone you aren’t going to make an integral part of the whole? When we practice both diversity AND inclusion, then we have produced a team that is productive, effective, and profitable.

four ways to create your inclusive and productive team

  1. CONNECT WITH YOUR TEAM MEMBERS – As a leader, it’s very important that you connect with each person and get to know them well enough to understand their goals and their dreams.  What do they see as their strengths? What do they like to do? What do they don’t like to do?  Where do they see themselves fitting into the whole?  Listen carefully! A lot of times they may very well be right. For this part, it is more important to listen than to talk.
  2. IDENTIFY STRENGTHS – Start with an assessment.  There are lots of great ones out there, free and fee-based.  If you’re not sure, give me a call and I’ll help.  The important thing is you want to identify those strengths because that’s what we are looking to use.  You don’t want to worry about weaknesses except in terms of how we can complement that.
  3. BUILD A STRENGTHS-BASED TEAM – Build your team based on the strengths of each person complementing the weaknesses of other team members. This is where the real Iron Chef leader comes out of you. You may find you need additional strengths you don’t have on your team. You may find you have too much of a particular strength. Still, you have to find a way to utilize all of it for optimum team success.
  4. FOSTER CONTINUOUS GROWTH – You want to build a mindset in your team for continuous growth and improvement of their strengths.  Continuous personal growth allows them to take the strengths that they have and making them stronger.  As a result, they will be more effective for the organization and happier. Your teams are going to be more cohesive, more productive, and you are going to see the results in your bottom-line.
Trying to get started as your own Iron Chef team builder? Are you frustrated with the challenges to being a leader? Looking to move you and your team up to the next level? Schedule a free Discovery Strategy Sessionwith me TODAY!

Does Leadership Promote Inclusiveness at All Costs?

Google took action on Monday to fire an engineer who expressed concern over some of Google’s policies. The employee posted a memo about gender balance and inclusivity. The CEO of Google, Sundar Pinchai, said that it the memo from the engineer expressed “gender stereotypes” that had no place in Google’s culture.

Leadership Considers All Angles

Before we condemn the engineer as racist and misogynist, it’s important to have a good picture of what as said. We also need to ask some serious questions that it brings up about company culture and expression of viewpoints.

The internal memo, written by engineer James Damore, was about 10 pages long and cited many sources. The content, minus some graphics, was posted by Gizmodo here. In the memo, titled Google’s Ideological Echo Chamber, Damore expressed concern that some of the policies of Google targeted towards diversity and inclusiveness possibly went too far. He focused primarily on gender differences. Damore considered whether they were perhaps trying to overcome natural differences in the sexes. He said, “We need to stop assuming that gender gaps imply sexism.” He cited sources that supposedly establish definitive differences that would prevent a perfect balance of sexes in some technical fields.

This is NOT About the Politics of Inclusiveness

I do not intend to debate the merits of diversity and inclusiveness, nor whether arguments against it are valid. In fact, Damore himself stated that he is not opposed to diversity in and of itself.

Damore’s biggest concern was while promoting diversity leaders may have actually created a culture of shaming that suppresses points of view contrary to leadership’s position.

He cited a political bias that on the one hand promoted freedom from offense and psychological safety while on the other hand shamed opposition into silence, providing the opposite of psychological safety.

Ideological Echo Chamber

google leadership in diversityThe result, Damore said, is an “ideological echo chamber” where some topics were too sacred to be discussed openly.

Further, according to Damore, is what happens is that Google resorts to discrimination the other way to battle perceived discrimination. Again, I don’t plan to debate that.

Danielle Brown, the new VP of Diversity, Integrity, and Compliance for Google, issued a response to Google employees in counterpoint to Damore’s memo. In it, Brown specifically said that the memo promoted “incorrect assumptions about gender”. The most compelling part of her response, and the most puzzling, was this:

“Part of building an open, inclusive environment means fostering a culture in which those with alternative views, including different political views, feel safe sharing their opinions. But that discourse needs to work alongside the principles of equal employment found in our Code of Conduct, policies, and anti-discrimination laws.”

Despite that, or perhaps because of that, on Monday it was announced that Damore was terminated by Google for “violating the company code of conduct” by “perpetuating gender stereotypes”. For Damore’s part, he is currently considering his legal options.

Employment at Will

Most states, including California where Google is located, are “employment-at-will” states however. That means, according to Jennifer Englert, Managing Partner of The Orlando Law Group, that

“..a company can fire you for anything as long as it is not a discriminatory reason. Many people get confused about what discriminatory reasons are but they would be discriminating based upon race sex pregnancy or a few other very limited protected classes. Your beliefs about these things and not agreeing with them are not considered discriminatory in most cases.”

So basically it appears that first amendment rights do not really exist in the workplace. Disagreeing with company policy doesn’t qualify you as being discriminated against, no matter how well-supported your thoughts (and I am not saying they necessarily are in this case).

What This Means for Leaders

For us, the real questions to explore here is to what level do leaders encourage or suppress opposing viewpoints on company policy? Where is the danger to the effective development of corporate culture? Does silencing one faction create a chilling effect for others?

Was Google right to terminate employment from a leadership standpoint? Is there a way it could have been handled better? How do we decide that free expression crosses the line into doing more harm than good in our work environment?

Share your thoughts here or email me at psimkins@BoldlyLead.com.

Potatoes and People

Here’s a cool exercise you can use with your team or your company.  I learned this with leader training we use for Boy Scouts.
  1. You are going to buy a bag of potatoes (or gather rocks) and call your team or company together.
  2. Hand each of them a potato (make a very solemn occasion of it.  adds to the fun!)
  3. Send everyone off by themselves for a couple of minutes and tell them to examine their potato and notice all of its unique characteristics.
  4. When they gather back, you are going to ask each of them to introduce their potato to rest of the group.  They can have a lot of fun with this – make up names and give it personality – and that’s all part of it.
  5. After everyone has introduced their potato to the group, collect all the potatoes back in a bag and them randomly redistribute them.  Then challenge everyone to find their unique potato.
It will be a lot of fun, but they will also learn something about Diversity and Inclusion.

Using Both Diversity and Inclusion

We hear a lot about Diversity and Inclusion these days but they don’t naturally go together in most organizations.
Diversity is all about recognizing and celebrating the differences in each of us.  No two potatoes are exactly alike; they have different shapes, different sizes, different textures and skin colors, and even the placement of the eyes.
Inclusion means I can two or more potatoes together and even though each is a different size and shape and color; when I put them together they make a tasty meal.  With inclusion in the workplace, we take the differences in each of us; the different skills sets and strengths, different backgrounds and attitudes, and we learn how we combine them together to be most productive for the team or the organization.
Many organizations practice diversity (mostly as a public relations mandate) but don’t practice inclusion.  That’s a waste.  It’s a waste of human resources, financial resources, and time.
Why spend the money hiring and training someone you aren’t going to make an integral part of the whole?
When we practice both diversity AND inclusion, then we have produced a team that is productive, effective, and profitable.

So here’s four ways to create your inclusive and productive team:

  1. CONNECT WITH YOUR TEAM MEMBERS – As a leader, it’s very important that you connect with each person and get to know them well enough to understand their goals and their dreams.  What they like to do and what they don’t like to do.  Where they see themselves fitting in to the whole.  A lot of times they may very well be right.
  2. IDENTIFY STRENGTHS – Start with an assessment.  There are lots of great ones out there, free and fee-based.  If you’re not sure, give me a call and I’ll help.  The important thing is you want to identify those strengths because that’s what we are looking to use.  You don’t want to worry about weaknesses except in terms of how we can compliment that.
  3. BUILD A STRENGTHS-BASED TEAM – Build your team based on the strengths of each person complimenting the weaknesses of other team members.
  4. FOSTER CONTINUOUS GROWTH – You want to build a mindset in your team for continuous growth and improvement of their strengths.  Continuous personal growth allows them to take the strengths that they have and making them stronger.  They will be more effective for the organization, they are going to be happier as a result, your teams are going to be more cohesive and more productive and you are going to see the results in your bottom-line.